Companion Care

No one should face a hospital visit alone.

A trained care companion goes with your loved one to doctor visits, scans and admissions, handles the queues and paperwork, and keeps you updated the whole way.

  • Trained care companions
  • Background-verified
  • Hospitals, clinics & labs
A care companion walking arm in arm with an elderly patient through a hospital corridor

Reached the hospital

Your family is notified at every step

Our services

Help at every step of the visit

From the front desk to the final report, a companion takes care of the practical parts so the patient can focus on getting better.

Doctor visit support

Registration, queues and finding the right department, then sitting in on the consultation if you'd like.

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Diagnostics & scans

Help through blood tests, X-rays, MRI and CT scans: preparation, waiting rooms and collecting reports.

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Hospital admission help

Forms, insurance desks and admission formalities, so the patient can rest while the paperwork moves.

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Senior care visits

Patient, unhurried company for elderly parents on routine visits, at the hospital or at home.

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Family updates

Updates, photos and a visit summary for family members who can't be there in person.

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How it works

Four steps to a calmer hospital visit

You book, we match, your companion stays with your loved one, and you follow along wherever you are.

  1. 01

    Book

    Tell us the hospital, date, time and the help you need.

  2. 02

    Match

    We assign a trained, verified companion suited to the visit.

  3. 03

    Accompany

    Your companion meets the patient and stays from arrival to departure.

  4. 04

    Stay updated

    Follow each step on your phone and get a summary when the visit ends.

Companion CareLive

Visit in progress

City Care Hospital · Today

  1. Companion assigned9:15 AM
  2. Reached the hospital10:05 AM
  3. Consultation in progress10:30 AM
  4. Blood testNext
  5. Visit summary shared
P

Priya

Your care companion

View live updates

Real-time updates, right on your phone

Know when your companion arrives, when the consultation starts and what the doctor said, even from another city or country.

  • Arrival and each step of the visit
  • Notes from the consultation
  • Photos of reports and prescriptions
  • A visit summary when it's over

Why MediWalkers

Why families trust Companion Care

Trained & verified

Background-checked and trained in patient assistance and etiquette.

Hospitals, clinics & labs

Support wherever the visit is: large hospitals, clinics and diagnostic centres.

Updates as it happens

Status, notes and photos on your phone throughout the visit.

A calmer visit

Practical help and a steady presence, so no one faces it alone.

Good to know

Frequently asked questions

What does a companion do?

They accompany the patient from arrival to departure: registration, queues, moving between departments, waiting rooms, paperwork and collecting reports. They can sit in on the consultation and take notes for the family.

Is a companion a nurse or a doctor?

No. Companions are trained care assistants, not medical staff. They don't give medicines, treatment or medical advice. All clinical care comes from the hospital's doctors and nurses.

Who is this for?

Elderly parents, anyone going to a hospital alone, patients recovering from illness, and families who live in another city or country and can't be there for the visit.

How will I know how the visit is going?

You get updates on your phone as the visit progresses (arrival, consultation, tests) and a short summary with notes afterwards.

How much does it cost?

It depends on the city, the length of the visit and the help needed. You see the price before you confirm a booking.

For families

Care for your parents.
Peace of mind for you.

Let a companion handle the hospital visit while you stay informed, wherever you are.

An elderly couple smiling with their daughter at home